4.1 Build enduring relationships

Relationshipsu00a0are all there is. Everything in the universe only exists because it is inu00a0relationshipu00a0to everything else. Nothing exists in isolation. We have to stop pretending we are individuals that can go it alone.u201du00a0

Margarete Wheatley, Author of: u201cLeadership and the New Scienceu201d (2006)

Leaders have the ability to establish strong, enduring, and inclusive relationships with clients, employees, teammates, and the community. u00a0The quality of your relationships is founded on trust, openness, and honesty. u00a0Leaders truly understand the impact of their personal behaviour on others and place a high priority on honesty and integrity. u00a0Leaders treat their relationships with respect, authenticity, and care.

In this module you will learn:

  • Recognize four (4) leadership trust-building behaviors;
  • Apply a three-step process to become an effective listener;
  • Build your inquiry skills through effective questioning